.Five9 (FIVN) has been granted the 2024 Aragon Research Advancement Honor for Artificial Intelligence Get in touch with Centers and also named a Forerunner in 2 Aragon Investigation Entire world reports: artificial intelligence Broker Platforms in the ICC, 2025, as well as Intelligent Get In Touch With Center, 2025. The firm was identified as one of the most critical vendor in the artificial intelligence Representative Operating systems report.At the center of Five9’s development is their vision for The brand-new CX, where AI Agents and also AI-empowered Person Agents collaborate to provide hyper-personalized consumer knowledge. The business lately offered brand new improvements consisting of Five9 GenAI Studio, Five9 GeniusAI, and Five9 AI Agents.The honor appeared at Aragon Transform 2024 on December 10, 2024, acknowledging Five9’s ideal use of innovation in market advancement as well as disturbance.Five9 (FIVN) ha ricevuto il premio Aragon Research study Technology Award 2024 every i Centri di Contatto AI ed u00e8 stata nominata Forerunner in due rapporti di Aragon Research Globe: Piattaforme di Agenti artificial intelligence nell’ ICC, 2025, e Centro di Contatto Intelligente, 2025.
L’azienda u00e8 stata riconosciuta happen il fornitore piu00f9 strategico nel rapporto sulle Piattaforme di Agenti AI.Al centro dell’ innovazione di Five9 c’ u00e8 Los Angeles loro visione per The NEW CX, dove Agenti artificial intelligence e Agenti Umani potenziati dall’ AI collaborano every offrire esperienze clienti estremamente personalizzate. Di recente, l’azienda ha introdotto nuovi progressi tra cui Five9 GenAI Studio, Five9 GeniusAI e Five9 AI Agents.Il premio u00e8 stato consegnato durante l’Aragon Transform 2024 il 10 dicembre 2024, riconoscendo l’uso visionario della tecnologia da parte di Five9 nell’ evoluzione e nella disturbance del mercato.Five9 (FIVN) ha sido galardonada disadvantage el Premio Aragon Study Innovation 2024 por sus Centros de Contacto AI y nombrada Lu00edder en dos informes de Aragon Research Globe: Plataformas de Agentes AI en la ICC, 2025, y Centro de Contacto Inteligente, 2025. La compau00f1u00eda fue reconocida como el proveedor mu00e1s estratu00e9gico en el informe sobre Plataformas de Agentes AI.En el corazu00f3n de Los Angeles innovaciu00f3n de Five9 se encuentra su visiu00f3n para The brand-new CX, donde Agentes artificial intelligence y Agentes Humanos potenciados por AI colaboran para ofrecer experiencias de cliente hiperpersonalizadas.
Recientemente, la empresa ha introducido nuevos avances, incluyendo Five9 GenAI Center, Five9 GeniusAI y Five9 AI Agents.El premio fue presentado en Aragon Transform 2024 el 10 de diciembre de 2024, reconociendo el uso visionario de la tecnologu00eda por parte de Five9 en Los Angeles evoluciu00f3n y disrupciu00f3n del mercado.Five9 (FIVN) AI 2024,: ICC AI, 2025, 2025. AI. Five9 AI ARTIFICIAL INTELLIGENCE The NEW CX.
Five9 GenAI Workshop, Five9 GeniusAI Five9 AI Brokers. 2024 12 10 2024, Five9. Five9( FIVN) a reu00e7u le Prix d’Innovation Aragon Study 2024 put les Centres de Call AI et a u00e9tu00e9 nommu00e9e Forerunner dans deux rapports d’Aragon Research Globe: Plates-formes d’Agents artificial intelligence dans l’ICC, 2025, et Center de Connect with Intelligent, 2025.
L’entreprise a u00e9tu00e9 reconnue comme le fournisseur le plus stratu00e9gique dans le connection sur les Plates-formes d’Agents AI.Au cu0153ur de l’innovation de Five9 se trouve leur dream pour The brand new CX, ou00f9 Agents AI et Agents Humains soutenus par l’AI collaborent pour offrir des expu00e9riences clients hyper-personnalisu00e9es. Ru00e9cemment, l’entreprise a introduit de nouvelles avancu00e9es, notamment Five9 GenAI Studio, Five9 GeniusAI et Five9 AI Agents.Le prix a u00e9tu00e9 remis lors d’Aragon Transform 2024 le 10 du00e9cembre 2024, reconnaissant l’utilisation visionnaire de Los Angeles technologie par Five9 dans l’u00e9volution et la disturbance du marchu00e9. Five9( FIVN) wurde mit dem Aragon Study Technology Award 2024 fu00fcr AI-Kontaktzentren ausgezeichnet und als Forerunner in zwei Aragon Research Entire world- Berichten benannt: AI-Agenten-Plattformen im ICC, 2025, und Intelligentes Kontaktzentrum, 2025.
Das Unternehmen wurde als strategischster Anbieter im Bericht u00fcber AI-Agenten-Plattformen anerkannt.Im Mittelpunkt der Technology von Five9 steht ihre Sight fu00fcr The brand-new CX, in der AI-Agenten und von AI unterstu00fctzte menschliche Agenten zusammenarbeiten, hyper-personalisierte Kundenerlebnisse zu schaffen. Das Unternehmen hat ku00fcrzlich neue Fortschritte eingefu00fchrt, darunter Five9 GenAI Workshop, Five9 GeniusAI und Five9 AI Agents.Der Preis wurde am actually 10. Dezember 2024 bei Aragon Transform 2024 verliehen und wu00fcrdigte Five9s visionu00e4re Nutzung von Technologie zur Marktentwicklung und- veru00e4nderung.
12/11/2024- 11:30 AM. The provider was actually additionally named an Innovator in The Aragon Research Study Entire World for Artificial Intelligence Broker Operating Systems in the ICC, 2025 and also Aragon Research Planet for Intelligent Contact Facility, 2025. SAN RAMON, Calif.– (SERVICE WIRE)–.
Five9 (Nasdaq: FIVN), provider of the Smart CX Platform, has actually been actually named a victor of the 2024 Aragon Research Study Development Award for AI Get In Touch With Centers. Additionally, Five9 has been actually named a Leader in pair of Aragon Research study Entire world files: AI Agent Platforms in the ICC, 2025, as well as Intelligent Call Center, 2025. This awareness coming from Aragon Research highlights Five9’s posture as a forerunner in AI-elevated CX.
The AI Agent Operating Systems in the ICC, 2025 report roles Five9 as the best
strategic merchant ranked in
the report, identifying Five9 s tactical vision for AI-driven development in CX. At the center of this particular development is actually Five9’s vision for The NEW CX where AI Representatives as well as AI-empowered Person Brokers team up to supply hyper-personalized, straightforward consumer experiences. Through enabling businesses to deliver transformative client communications while reducing costs as well as boosting productivity, Five9 is preparing brand new standards for AI-powered remedies in the contact center sector.
AI is foundational for generating remarkable client experiences, as well as our team are actually honored to be pinpointed by AragonResearch study as innovative for our attempts to drive the smart call center ahead, said Jonathan Rosenberg, Main Technology Officer and also Head of AI, Five9. Our emphasis has actually been actually, as well as will definitely continue to be actually, assisting organizations deliver those expertises along with simple tools and capacities. Along with each brand-new advancement, our experts take an advance for each Five9 and for the market as a whole.
The Aragon Research study Advancement honor identifies service providers leveraging speculative use of modern technology to certainly not simply adjust as markets change, however to actively interfere with as well as notify exactly how their markets will develop. Five9 was actually formally presented along with the award on December 10, 2024, at Aragon Transform 2024, the yearly Aragon Research study awards ceremony.Five9’s devotion to development, especially its vision for combinationing AI Brokers and AI-empowered Human Agents, is actually preparing a brand-new requirement for how businesses can deliver hyper-personalized and also smooth client adventures, mentioned Jim Lundy, Owner, CEO as well as Lead Expert, Aragon Analysis. This honor and report identity builds on Five9’s devotion to delivering artificial intelligence technologies for CX.
Previously this year, the provider presented brand new innovations, including Five9 GenAI Center, Five9 GeniusAI, and Five9 Artificial Intelligence Brokers, that improve the method firms come close to CX, steering better outcomes for each customers as well as agents. Concerning Five9. The Five9 Intelligent CX Platform, powered by Five9 Genius AI, delivers a thorough room of solutions to energy AI-elevated customer experiences that deliver better business outcomes and also Deliver Happiness to CX.
Our linked cloud-native offering enables hyper-personalized customer adventures as well as more enabled workers, making every client communication a lot more hooked up, effortless, as well as individual. Counted on through 2,500 +customers and 1,400+ companions around the world, Five9 combines the energy of artificial intelligence, our platform, and also our people to steer AI-elevated CX.To find out more, see www.five9.com. Engage with us @Five9, LinkedIn, Facebook, Weblog.
u00a9 2024 Aragon Analysis, Inc. and/or its own Affiliates. All Liberties Booked.
The identity of an Aragon Research study award champion is actually certainly not a promotion by Aragon Analysis of any type of merchant, product, or solution. View source model on businesswire.com: https://www.businesswire.com/news/home/20241211589484/en/. Hannah Blackington.
Business Communications Director. Press@five9.com. Resource: Five9.
FAQ. What major awards did Five9( FIVN) gain in 2024 coming from Aragon Study? Five9 won the 2024 Aragon Research Study Development Award for Artificial Intelligence Get In Touch With Centers and also was actually called an Innovator in pair of Aragon Research study World files: artificial intelligence Broker Operating Systems in the ICC, 2025, and Intelligent Call Center, 2025.
What brand-new AI items performed Five9( FIVN) launch in 2024? Five9 introduced Five9 GenAI Studio, Five9 GeniusAI, as well as Five9 AI Agents to completely transform consumer adventure control.Just how does Five9’s( FIVN )BRAND-NEW CX eyesight impact customer care? Five9’s brand-new CX sight integrates AI Agents along with AI-empowered Human Brokers to supply hyper-personalized, effortless customeradventures while reducing expenses as well as enhancing performance.
What was Five9’s( FIVN) calculated job in the Aragon Research World 2025 record? Five9was set up as the absolute most tactical seller in the AI Broker Operating Systems in the ICC, 2025 document, acknowledging their important eyesight for AI-driven technology in CX. When performed Five9( FIVN) acquire the AragonResearch Study Development
Honor
?
Five9 was actually officially presented along with the honor on December 10, 2024, at the Aragon Transform 2024 awards service.